Finest Logo

Privacy Policy

Last updated: 1/6/2025

At Glitchverse Technologies Pvt Ltd, operating under the brand name "Finest", we are committed to protecting your (“User”) privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website, mobile applications, and other digital platforms (collectively referred to as the "Platform") in accordance with the applicable laws and regulations.

1. Acceptance of the Privacy Policy

By accessing or using our Platform, signing up for, or utilizing our products, services, content, features, technologies, or functions offered on our Platform and all related sites, applications, and services (collectively, "Services"), you agree to the terms of this Privacy Policy.

2. Information We Collect

For the purposes of offering our Service, we collect personal information which may include, without limitation:

  • Device Information: Data transmitted by your computer, mobile phone, or other access devices, such as IP address, device ID, device type, geo-location information, and mobile network information.
  • App Data: Information from applications installed on your devices that is transmitted and stored on our servers.
  • Cookies: Anonymous data collected through cookies and web beacons to analyze user interactions and page flow on our Platform.
  • Transaction Data: Details of transactions conducted through our Platform.
  • Financial Data: We may access your email account to collect certain financial information such as credit card and bank statements. this is necessary to provide our services: consolidate all your financial information in one place, send you reminders for payment due dates, and provide insight into your spending patterns.
  • Contact and Personal Information: Personal identifiers such as your name, address, email, phone number, date of birth, marital status, and other similar information.
We may also collect information from other sources, such as communications with our customer support team and any accounts we reasonably believe you control.

3. Use of Your Information

Our primary purpose for collecting personal information is to ensure a secure, efficient and personalized experience. We may use the user information for the following purposes:

  1. Provide Services and customer support.
  2. Process transactions and send transaction-related notices.
  3. Verify User’s identity and account information.
  4. Manage risk and prevent potential illegal activities.
  5. Improve and personalize our Services.
  6. Comply with legal obligations and enforce our User Agreement.
  7. Communicate with the Users regarding our Services, including marketing and promotional offers.

4. Disclosure of User Information

We do not sell or rent your personal information to third parties. However, we may disclose your information with:

  1. Affiliates and trusted business partners for providing the Services that you have requested.
  2. Financial institutions and banking partners as required.
  3. Law enforcement, government officials, or other third parties under legal processes.
  4. Service providers under contract to support our business operations.
  5. Third parties with your consent or direction to do so.

5. Data Collection Devices

We use "cookies" and similar technologies to provide a personalized and user-friendly experience for our Services. You have the option to configure your device to alert you or notify you when a cookie is received or to prevent the transmission of cookies altogether.

6. Data Retention

We may retain your personal information for as long as necessary to provide the Services or as required by applicable law, whichever is longer. Upon termination of your account or completion of Services, we may retain certain information for record-keeping, legal, or regulatory purposes.

7. Third-Party Links

Our Platform may contain links to other platforms that may collect personally identifiable information. We are not responsible for the privacy practices or the content of those linked platforms.

8. Grievance Officer

For any grievances or questions regarding the processing of information or this Privacy Policy, please contact our Grievance Officer:

9. Amendments to this Policy

We reserve the right to amend, modify, or upgrade this Privacy Policy at our sole discretion, at any time. Any such changes will be effective immediately upon posting a revised version on the Platform. It is your responsibility to review the Privacy Policy periodically to stay informed about any updates. Your continued use of the Platform or Services following the posting of the revised version constitutes your acceptance of the updated terms. If you do not agree with any modifications, you must discontinue using the Platform and Services.

10. Security and Data Protection

We prioritize the security of your personal and financial information and implement robust security measures aligned with industry standards to safeguard your data from unauthorized access, disclosure, alteration, or destruction. All sensitive data, including PDF documents retrieved from your Gmail account, is encrypted both in transit and at rest. Access to your data is strictly controlled, ensuring that only authorized personnel or systems can handle it. Our servers are protected by advanced firewalls and intrusion detection systems, providing a secure infrastructure for storing and processing your information. We use automated processes to analyze email data, and this analysis is strictly limited to financial documents such as statements, invoices, and similar files. Personal emails are neither accessed nor processed. Your explicit consent is required for the app to access your email accounts or any sensitive data, and you may revoke this access at any time. We are committed to continuously updating and enhancing our security protocols to protect your data against evolving threats.